Emirates gears up for busy summer vacation period
Emirates expects more than 450,000 passengers to travel to, to and through Dubai International Airport Terminal 3 over the next two weekends on more than 1,600 flights. The busiest days for the airline will be the next two weekends, July 2-3 and July 9-10, although heavy passenger traffic is expected to start today and continue through July 12.
In addition, nearly 100,000 passengers will arrive in Dubai on Emirates flights to start their summer vacation during this same period.
All Emirates and DXB touchpoints are fully prepared to handle the increase in passenger traffic, with measures and protocols in place designed to improve safety as customers move through Terminal 3. In addition to the contactless technologies of advanced and biometric travel, Emirates customers can travel safely as the airline and its partners have spared no effort to make travel to the airport as safe and smooth as possible.
This includes robust and consistent cleaning protocols for high traffic areas such as seats and handrails; modern cleaning technologies for surfaces in Emirates dedicated lounges keeping them germ-free for longer; social distancing measures via ground markings, signage and airport employees safely managing the flow of passengers; hand sanitizing stations as well as plexiglass partitions at Emirates check-in counters and Emirates lounges, among many other measures.
Customers are strongly urged to arrive at the airport at least three hours before their flight departs to avoid delays. Passengers are encouraged to allow extra time for their journey with heavy road traffic expected entering Terminal 3.
Customers are also reminded to review the latest travel requirements to their booked destination, including whether any forms, vaccination certificates or negative PCR tests are required on the Emirates Travel Center, which contains the latest information for each country in the airline’s route network.
Customers can physically check-in and drop off their baggage at any Emirates desk 24 hours prior to departure. * All passengers physically checking in at the airport are requested to check in no later than 3 hours before departure. Customers who arrive less than 60 minutes before the scheduled departure of their flight will not be accepted for travel. They can also check in online 48 hours to 90 minutes before flight departure. Those who choose to check-in online are reminded to proceed to the Emirates check-in counters or contactless kiosks to complete the required travel document checks and formalities..
Customers are also advised to ensure that they arrive at their boarding gate on time. Doors open 90 minutes before departure, boarding begins 45 minutes before each flight, and doors close 20 minutes before departure. If passengers show up late, Emirates will not be able to accept them for travel. The check-in and closing times of the doors are strictly observed for on-time departures.
A contactless and paperless experience for smoother journeys
Emirates customers can expect an easier and hassle-free airport experience with contactless check-in, its biometric path and enhanced digital verification of Covid-19 medical information. The airline has focused more on technologies and services that optimize passenger handling to minimize queues, for an accelerated experience that prioritizes safety and efficiency.
Significantly reducing wait times, Emirates contactless kiosks are fully controlled by personal mobile devices without the need to touch screens; offering another way for passengers to enjoy a safe and efficient pre-boarding experience. In addition to check-in, customers can choose seats on board, drop off their bags, and even pay for ancillary items like extra baggage. **
Customers can also use Emirates’ biometric path for contactless travel via 18 check-in counters and 7 biometric boarding gates, with virtually no document checks and fewer queues.
Emirates is also leading the way by giving its customers more ways to meet their pre-departure health requirements through digital verification. Customers traveling between Dubai and London, Barcelona, Madrid, Istanbul, New York JFK, Moscow, Frankfurt, Charles De Gaulle and Amsterdam can now use the IATA Travel Pass to manage their COVID-19 travel documents, including vaccination and last PCR test results. The airline is making progress in its plans to deploy the IATA Travel Pass solution on its global network this summer.
In July, Emirates will also connect the Alhosn app to its check-in systems, in addition to its existing integration with the Dubai Health Authority (DHA). Customers will benefit from digital recovery and COVID-19 medical record verification for a paperless experience, regardless of where in the UAE they completed their vaccination, or PCR and COVID-19 antigen testing.
Emirates will also reopen its dedicated First Class lounge in Hall B for its customers on July 1 to meet increased passenger demand, particularly in premium classes. With a seating capacity of 540 and more space between the seating and the dining area, the First Class Lounge will provide a luxurious pre-departure retreat.
* Except for flights to the USA
** Contactless kiosk service is available for all destinations except US, Canada, China, India and Hong Kong due to additional requirements for these destinations.